At Sastaag, we want your jewelry to reach you quickly and safely. Please read our shipping policy to understand how we deliver your products.

Delivery Area

We only deliver within Pakistan.

Delivery Time & Order Processing

Orders are delivered in 3 to 5 business days (Monday to Friday).

Once your order is packed and shipped, you will receive a Tracking ID via SMS.

Delivery times may vary slightly depending on your location or courier delays.

Important Notes

Please provide your correct name, address, and contact number when placing your order.

We are not responsible for delays caused by:

Incomplete or incorrect addresses.

Customer unavailability at the time of delivery.

Delivery times may be affected by public holidays, strikes, or bad weather.

If there are any issues with your order, our support team will contact you.

Need Help?

If you need any help with your order or tracking, please contact us:

Email: sastaagofficial@gmail.com

Phone/WhatsApp: +92 322 7169177

Instagram: @Sastaag

Return & Refund Policy - Sastaag

1. Exchange Policy

Exchange is allowed within 7 days of receiving the Parcel.

Exchange is only possible for damaged items.

Video proof of the damage must be provided before sending the Parcel back.


2. Order Cancellation & Changes

Orders cannot be canceled after confirmation.

You can request a change only from the available options in the current order.

100% Pure Stainless Steal. Made from pure stainless steel to ensure quality and longevity.